Weird transdimensional locality where everyone was really nice and genuinely happy to see me. Never been that liked in my entire life. Discussion about federal betrayals of 1850s resettlement Treaties on the chip aisle. Hint! The only people ever worried about being called a colonizer is colonizers. But it's all love. Kinda run down. Just like me. Not the best looking store. Hey, I'm a little ugg myself. A little disorganized. Samezies. But people are what matter. Also, no orange juice?
If the website says the store closes at 11 shouldn’t the door close at 11? I work at a restaurant and I still have to let people in until it’s closing time. If you can’t work or attend store hours DON’T WORK THERE. I had 5 minutes to just get JUST ONE ITEM. Drove coming out of work straight there just to be told 5 minutes before closing that they can’t assist me. Awful of her
Casher CHEC 503 REF# 133029 PURCHASE: 26.57 Dear Kroger Customer Service Team, I am writing to formally express my disappointment with a recent experience at one of your stores. On my visit, I simply forgot my Kroger card and, instead of being offered a quick and customer-friendly solution, I was nearly directed into starting an entirely new application. This approach was both unnecessary and frustrating, and it left me with the impression that resolving a minor issue was made more complicated than it needed to be. What could have been an opportunity to demonstrate flexibility and care for a loyal customer instead became a negative experience. By contrast, competitors such as Costco consistently provide seamless and supportive assistance in similar situations, which highlights an important gap in Kroger’s customer service approach. I truly value the Kroger brand and hope this feedback can be taken constructively to improve customer experience moving forward. Prompt, efficient, and considerate service is fundamental to maintaining trust and loyalty.
Me and my mom are loyal customers,but at this point I don’t know why we even go there still, other krogers are so much more better because the workers are honestly lazy there like I saw around 5 people (workers)at the front desk area just chatting while one cashier just closed and it took them about 5 minutes to just get a new person on,mind you this was in the afternoon so many people were there. Self checkouts are so uneasy it just pisses me off when it says “place the item in the bagging area” when I clearly literally did.PLUS some lady in a neon green shirt almost ran me over while driving in the wrong lane of the parking area she sped up when she clearly saw me. P.s. fix yalls dim lights that’s probably why the self checkouts out can’t see me PUTTING THE ITEMS IN THE BAG.
Beware of this Kroger! I bought Oscar Meyer hotdogs for Labor Day cookout on August 31. I grilled half of it and fed it to family. Then I looked at the expiration date to see how long the rest of it will keep in the fridge and realized the use by date was August 19th ( 12 days before my purchase). I returned it and the manager Marcus refunded the money but did not offer an apology or another package for free to compensate for selling me expired meat and for my time and gas it took to return it. Well I went to buy another package of hotdogs because now I have hotdog buns to use up and GUESS WHAT!? Every single one of them have a use by date of August 19th and I am writing this review on September 5th. So for your safety and the safety of your family, check the expiration on everything you buy from this Kroger with a magnifying glass. Because you will be feeding your family expired meat and Marcus sure does not care!
